COVID-19 Closure Frequently Asked Questions

Q. When is the YWCA re-opening?
A. As of right now we plan to re-open 4/1/2020. If any change occurs we will make our membership and the public aware immediately.

Q. What about my Membership? Will I be reimbursed for the time that the YWCA is closed?
A. We will be extending all memberships the length of the closure.

Q. Can I retrieve items in my locker?
A. The first week of the closure, we held two periods for members to retrieve items from their locker. If you must retrieve items, email to schedule a time.

Q. Will I receive anything for missed swim lesson days?
A. Yes. Any missed swim lessons will be put on your account in the form of a voucher. That can be used for anything here at the YWCA.

Q. If I made a payment on the Monday the closure occurred, what will happen to my payment since you closed?
A. A credit will be applied.

Q. If I’m on Child Care Works, (CCW/CCIS), am I responsible to pay my weekly co-pay?
A. Yes. You are responsible for your weekly co-pay for the week of March 16, 2020. The state will pay the remaining weekly balance. If your co-pay is higher than the charge for one day, you will be credited the difference toward your next co-pay.

Thank you for your cooperation and your patience during this time.
Stay healthy, stay safe, stay kind,
The YWCA Gettysburg & Adams County